Terms of Service
Last updated: March 2024
Table of Contents
Introduction
Welcome to Spotbo. These Terms of Service govern your use of our platform and services. By using Spotbo, you agree to these terms.
Definitions
Key terms and definitions used throughout this agreement:
Platform
The Spotbo website, mobile applications, and related services.
User
Any person who accesses or uses our platform.
Host
A user who lists and offers spaces for booking on our platform.
Guest
A user who books spaces through our platform.
User Accounts
Information about creating and maintaining your account:
Account Creation
You must provide accurate and complete information when creating your account.
Account Security
You are responsible for maintaining the security of your account credentials.
Account Termination
We may suspend or terminate accounts that violate these terms.
Platform Use
Guidelines for using our platform:
Permitted Use
You may use our platform for legitimate booking and hosting purposes only.
Prohibited Activities
You may not use our platform for illegal activities, fraud, or harassment.
Content Guidelines
All content must be accurate, appropriate, and comply with our community standards.
Bookings and Payments
Terms related to bookings and financial transactions:
Booking Process
Bookings are confirmed when payment is processed and accepted by the host.
Payment Processing
We use secure third-party payment processors to handle transactions.
Cancellation Policy
Cancellations are subject to the specific policy set by each host.
Service Fees
We charge service fees for facilitating bookings and providing platform services.
Host Responsibilities
Obligations and responsibilities for hosts:
Listing Accuracy
Hosts must provide accurate descriptions, photos, and availability information.
Legal Compliance
Hosts must comply with all applicable local laws and regulations.
Guest Safety
Hosts must ensure their spaces meet safety standards and requirements.
Liability and Disclaimers
Important information about liability and platform limitations:
Platform Role
Spotbo acts as an intermediary platform and is not responsible for the actions of users.
Limitation of Liability
Our liability is limited to the maximum extent permitted by law.
User Responsibility
Users are responsible for their own actions and interactions on the platform.
Intellectual Property
Rights and restrictions regarding intellectual property:
Platform Content
All platform content, design, and functionality are owned by Spotbo.
User Content
Users retain ownership of their content but grant us license to use it on our platform.
Copyright Protection
We respect intellectual property rights and respond to valid copyright claims.
Dispute Resolution
How disputes are handled:
Mediation
We encourage users to resolve disputes through our mediation process.
Arbitration
Certain disputes may be subject to binding arbitration.
Legal Jurisdiction
These terms are governed by the laws of Chile.
Changes and Termination
Information about changes to terms and service termination:
Terms Updates
We may update these terms from time to time with notice to users.
Service Changes
We reserve the right to modify or discontinue services with appropriate notice.
Account Termination
Either party may terminate the agreement under certain circumstances.
Contact Information
If you have questions about these Terms of Service, please contact us at legal@spotbo.com.